Returns & Exchanges
At Lila Beauty, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer returns on unopened and unused products within 30 days of delivery.
1
Initiate Your Return
Contact our support team with your order number and the reason for your return to receive a Return Authorization.
2
Prepare Your Package
Securely pack the unused items in their original packaging to ensure they are protected during transit.
3
Ship It Back
Affix the provided shipping label to your parcel and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing